What is RPA?

What is RPA?

Robotic Process Automation streamlines business processes and automates mundane tasks.

RPA bots “mimics” human action and work just like an employee, completing tasks through user interfaces in the existing applications. RPA bots work by communicating at the interface level rather than at a machine level, and they can be easily implemented without any programming knowledge, the need of an additional IT infrastructure, investment or intrusive change in your systems.

It is a revolutionary technology for today's business world, since it can work non-stop and error-free, eliminates the use of paper and provides significant cost advantages.

This innovative technology powered by Artificial Intelligence and Machine Learning enables the software bots to perform repetitive, rule-based processes and tasks performed by human operators today.

RPA bots can be considered as virtual employees. Bots can be used in unattended or an attended way without having to change your current systems or platforms.

Attended bots can complete the business processes interacting with the employees. On the other hand, unattended bots can function as touchless digital process.

Deloitte's 2018 Global Outsourcing Survey shows that 75 percent of the corporations are considering disruptive outsourcing solutions such as cloud and automation. Robotic Process Automation, which is one of the most important layers of Digital Workforce concept can serve corporations as an innovation advantage.

Benefits of RPA

Cost Reduction

Cost savings of approximately 80-90% can be achieved when a business process performed by an FTE is replaced by a software robot. It allows the companies cutting cost while innovating.

Accuracy and Quality

By eliminating human errors due to tiredness, deviating from the standards or lack of knowledge, RPA reduces the error rates thereby providing a lower level of operational risk.

Productivity

By working 7/24 and 365 days a year, the bots perform repetitive day-to-day mundane tasks that employees find boring and fulfil inefficiently after a while at a constant productivity pace.

Higher speed and throughput

While a new employee can take weeks to adapt to a new task, the installation of a new bot can be completed in just a few days. A team of bots can be fully at your service in a few weeks.

Scalability

A robot workforce is highly flexible and scalable. Once RPA is trained to perform a process, it can be started to use by as many robots as instantly.

Differences Between RPA and Traditional Automation

What distinguishes Robotic Process Automation from a traditional IT automation is that an RPA software can be aware of and can be adapted to changing conditions, exceptions and new situations. After being trained to capture and interpret the actions of certain processes in existing software and applications, Robotic Process Automation software can manipulate the data, trigger responses, initiate new actions, and communicate independently with other systems. RPA software is particularly useful for organizations owing highly diverse and complex systems that need constant interaction.

For example, in the case of a missing ZIP code in an electronic form sent by HR, a traditional automation software can mark the form as an exception. Then an employee can handle this exception by looking up correct ZIP code and filling in the form. After the form is completed, the employee can send it to the payroll. Only then the employee’s information can be entered into the organization's payroll system. But with RPA’s adaptation technology, self-learning and self-correcting software can learn the exception and interact with the payroll system without human assistance in the future incidents.